Last Updated on July 25th, 2019
Ivanhoe.io respects the privacy of visitors to its website, in particular the visitors’ rights with regard
to the automated processing of personal data. For reasons of complete transparency with our customers, we
have therefore formulated and implemented a policy with regard to these processing operations themselves,
the purpose thereof and the best possible opportunities for data subjects to exercise their rights.
For all additional information about the protection of personal data, you can visit the website of the
Dutch Data Protection Authority: https://autoriteitpersoonsgegevens.nl/en.
By using this website, you automatically give permission for analytical cookies and/or tracking cookies to
be placed on your computer, mobile phone or tablet.
By continuing to visit this website you accept the following privacy statement
long as you visit the website, until a new version replaces the current version.
Article 1 – Legal definitions
Website (hereinafter also “the Website”: Ivanhoe.io and all other subdomains of Ivanhoe.io
Controller responsible for the processing of personal data (hereinafter also: “the Administrator”): Ivanhoe.io
registered at Oostergracht 13, 3763LX Soest, Netherlands Chamber of Commerce number: 64871819.
Article 2 – Access to the website
Access to the website and use thereof is strictly personal. You will not use this website, as well as the
data and information provided on it, for commercial, political or publicity purposes, nor for any commercial
offers and in particular for unsolicited electronic offers.
Article 3 – Website content
All brands, images, texts, comments, illustrations, (animated) images, video images, sounds, as well as all
technical applications that may be used to make the website work and, more generally, all components used on
this site are protected by intellectual property rights. Any reproduction, repetition, use or modification in
any way whatsoever of the whole or only part thereof, including the technical applications, without the prior
written permission of the controller, is strictly prohibited. If the administrator does not immediately take
action against any infringement, this cannot be interpreted as tacit consent or the refusal to prosecute.
Article 4 – Website management
For the proper management of the website, the administrator can at any time:
- suspend, interrupt or limit access for a certain category of visitors to all or part of the website
- remove any information that may interfere with the functioning of the website or that is contrary to national
or international legislation or that conflicts with internet etiquette.
- make the website temporarily unavailable in order to carry out updates
Article 5 – Responsibilities
The administrator is in no way responsible for failures, malfunctions, difficulties or interruptions in the
functioning of the website, as a result of which the website or one of its functionalities is not accessible.
The way in which you connect to the website is your own responsibility. You must take all appropriate measures
to protect your equipment and your data against, for example, virus attacks on the internet.
You are also responsible for the websites and the data that you consult on the internet.
The administrator is not liable for legal proceedings that are conducted against you:
- due to the use of the website or services accessible via the internet
The administrator is not responsible for any damage that you incur for yourself or third parties or your
equipment as a result of your connection to or use of the website. You will refrain from any action against
the administrator as a result thereof.
If the administrator becomes involved in a dispute as a result of your use of this website, the administrator
is entitled to recover from you any damage that it consequently suffers and is still yet to suffer.
Article 6 – Collection of data
Your data are collected by Ivanhoe.io. Personal data is understood to mean: all information about an identified
or identifiable natural person; “identifiable” means a natural person who can be identified directly or
indirectly, in particular by using an identifier such as a name, identification number, location data, an
online identifier or one or more elements that distinguish the physical, physiological, genetic, psychological,
economic, cultural or social identity.
The personal data collected on the website are mainly used by the administrator for maintaining relationships
with you and if relevant for processing your orders as described in the conditions.
Article 7 – Your rights with regard to your data
On the basis of Article 13 paragraph 2 sub b GDPR, everyone has the right to inspect and correct or delete
their personal data or limit processing that concerns them, as well as the right to object to processing and
the right to data portability. You can exercise these rights by contacting us via our
contact form .
Every request for this must be accompanied by a copy of a valid proof of identity on which you have written
your signature and stating the address where you can be contacted. You will receive a reply to your request
within 1 month of the submitted request. Depending on the complexity of the requests and the number of requests,
this period may be extended by 2 months if necessary.
Article 8 – Processing of personal data
In the event of violation of any laws or regulations of which the visitor is suspected and for which the
authorities require personal data that the administrator has collected, these data will be provided to them
following an explicit and substantiated request from those authorities, after which these personal data are
therefore no longer protected by the provisions of this privacy statement.
If certain information is required to gain access to certain functionalities of the website, the controller
will indicate the compulsory nature of this information at the time of the request for the data.
Article 9 – Commercial offers
You can receive commercial offers from the administrator. If you do not or no longer wish to receive them,
please contact us via our contact form.
If you encounter any personal data during your visit to the website, you must refrain from collection thereof
or from any other unauthorised use and from any act that constitutes an infringement of the privacy of that
person/those persons. The administrator is in no way responsible in the aforementioned situations.
Article 10 – Data retention period
The data collected by the website administrator are used and stored for a period of 2 years. The data are then
deleted from the processing register.
Article 11 – Cookies
A cookie is a small text file that is placed on your computer’s hard drive when you visit our website. A cookie
contains data so that you can be recognised as a visitor every time you visit our website. This then makes it
possible to configure our website especially for you and make it easier for you to log in. When you visit our
We use the following types of cookies on our website:
Google Analytics (analytical cookie)
Google Adwords (tracking cookie)
Affiliate marketing cookies
Functional cookies: such as session and login cookies for keeping track of session and login information.
Analytical cookies: to gain insight into visits to our website based on information about visitor numbers
and popular pages and topics. This enables us to better coordinate communication and information provision
with the needs of visitors to our website. We cannot see who visits our websites or from which PC the visit occurs.
Tracking cookies: such as advertising cookies intended to display relevant adverts. Personal interests can be
deduced from the information about websites visited. This allows organisations to show targeted adverts to
their website visitors, for instance. Tracking cookies make it possible to create profiles of people and
treat them differently. Tracking cookies usually process personal data.
When you visit our website, cookies originating from the controller and/or third parties can be installed on
For more information about the use, management and deletion of cookies for each control type, we invite you to
consult the following link:
Article 12 – Visual material and products offered
No rights can be derived from the visual material belonging to the products offered on the website.
Article 13 – Applicable law
Dutch law applies to these conditions. The district court of the administrator’s place of residence/place of business
has exclusive jurisdiction in the event of any disputes regarding these terms and conditions, unless a legal exception applies.
Article 14 – Contact
For questions, product information or information about the website itself, you can contact us via our